Our approach is one of bespoke process work. You can use us for as much or as little of your BPM work as you wish. Our offering is split into three areas:
We will work with you to understand the objective of the BPM work you are undertaking. Is this a documentation exercise to understand what you currently have? Is this a project to centralise and consolidate a number of spearate entities into one process organisation? Is this a project to review and improve your existing processes? We can help you undertsand the different approaches you will need to take and what tools and techniques you will need to make this happen.
Once you understand what you want to do we will work with your organisation to identify and define your existing (and to-be) models. This is accomplished through using facilitate group sessions with departments or key users - along with industry leading software tools to support the work. At the end you will have completely documented process models for your project and your organisation.
A well understood and documented process is useful in and of itself, however in order to get the real return on investment the process has to be implemented in your organisation.. We will provide expertise to enable this to happen. From defining implementation plans to creating transformation maps, providing training and ensuring skills are transferred we will bridge that gap between the theoretical 'process on paper' and the final implemented process.
Copyright © 2008 Gary Comerford
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